Legal / Privacy

Privacy Policy

This policy explains how information submitted through urbanemoped.com is used when you browse the site or request a business quotation.

Effective 19 Sep 2026Urban E-Moped

Information we collect

When you submit an inquiry, we may receive your name, business email, phone or WhatsApp number, company, country, product interest, order quantity and any requirements you choose to provide. The website may also retain campaign parameters such as UTM tags and advertising click identifiers in your browser so an inquiry can be attributed to its source.

How we use information

We use inquiry information to respond, recommend configurations, prepare quotations, discuss samples or orders, provide requested support and understand which marketing channels generate business interest. We do not use submitted information to make automated decisions with legal or similarly significant effects.

Form processing and service providers

Inquiry forms are processed through Formspree, a third-party form service, and delivered to our business contact channel. Technical hosting and security services may also process limited request data necessary to operate the website. These providers handle data under their own terms and privacy practices.

Sharing

We do not sell inquiry contact information. We may share information with service providers or business partners only when reasonably necessary to respond, quote, fulfill a requested transaction, comply with law or protect legitimate business and security interests.

Retention and security

We retain business correspondence for as long as reasonably needed to manage the inquiry, transaction, support or legal obligations. No internet transmission or storage system is completely secure, but we use reasonable operational and technical measures appropriate to the information handled.

Your choices

You may ask us to correct or delete inquiry contact information, or stop non-essential follow-up, subject to applicable legal and transaction-record requirements. Contact us using the email below.

Contact

Privacy questions: zzzyum888@gmail.com. Please identify the inquiry email address involved so we can locate the relevant correspondence.